Once I had a general idea of the resources my stress relief bot would provide to users, I created an outline and began using Gupshup’s flowchart interface to construct the bot. I thought I’d be relying mostly on images and text, but I’m currently relying on YouTube videos for a lot of the relaxation techniques.
After working on this project for a bit, I’ve found a few limitations of Gupshup’s code-free method. What you create with the flowchart is not necessarily a chat bot. Chat bots are very complex and must be able to adapt to the user’s input. I think a more appropriate name for what I’ve created would be a “link bot”. Once invoked in Messenger, the user is provided with a multiple choice-like prompt. From there, they select the option that best suits their needs.
Since Gupshup allows me to test my bot via Facebook messenger, I plan on publishing the bot to Facebook. I have created a page that will house the bot and am also in the process of customizing it. I think a benefit of creating a private messenger bot on Facebook is that it gives a more personalized impression.
Despite the limitations of the code-free method, I don’t have enough experience to code a chat bot with Gupshup’s programming template. After sitting in on one of the teaching days, I’m debating whether or not I should try creating a Twitter bot in addition to the Facebook Messenger bot. This would extend my compilation of resources to another platform, reaching a broader audience than only those who privately message the Facebook page.